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OHQ's records are sufficient proof of a charge that is payable unless they are revealed to be inaccurate. Customer will certainly use its reasonable endeavours to alert OHQ of any kind of billing conflict within fourteen (14) days of receipt of an invoice, complying with the process detailed in Area 15. If Client disputes an invoice, the billing needs to remain to be paid promptly nevertheless OHQ will certainly attribute or reimburse Client if it is later on reasonably figured out by OHQ or pursuant to the disagreement resolution procedure described in Area 15 that the billing was inaccurate and the Client is qualified to a credit history or reimbursement.
Such alterations may consist of, without restriction, modifications to the amounts of the Registration Costs or Use Costs for OHQ Paid Services, changes to the usage allowances consisted of in the Prices Plans, and discontinuation of Rates Strategies. (a) Each such modification will certainly take effect after reasonable development composed notice is supplied to Client (for instance, by being posted to the OHQ Web Site), other than that any kind of such revision that impacts a Selected Paid Solution will put on Consumer beginning at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ supplies notification of such revision to Consumer in conformity with Area 16.8.
If Customer does not end its use of any type of afflicted Selected Paid Service before the effective day of such alteration, Consumer will certainly be deemed to have actually accepted such revision with respect to such Selected Paid Service. (b) If a Rates Plan selected by Consumer is terminated, OHQ will certainly give Consumer with practical breakthrough notice of no much less than thirty (30) days and Client will be given the choice of picking a new Prices Plan from then-current rates plans supplied by OHQ.
For evasion of uncertainty, this paragraph does not put on changes to the Catalog, which are addressed in Area 7 (Phone Receptionist).1. Consumer represents that all information supplied by Consumer and its customers to OHQ (including, without limitation, all call info and details pertaining to Consumer's Credit score Card) is exact, updated and full at the time it is provided to OHQ
Client should in all times conform with all regulations, guidelines, requirements and codes relevant about its usage of OHQ Offerings and the Client's supply of its services and product to its customers. Customer will not make use of any kind of OHQ Offerings to involve in, or to encourage or aid others to take part in, any prohibited or fraudulent activities.
If a brand-new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Client will certainly incur the applicable Subscription Charge for the brand-new Paid Solution Term (the ""). The efficient date of such discontinuation will be either (i) the Requested Termination Date, or must Customer not specify an Asked for Termination Day, (ii) the last day of the Final Paid Service Term.
Where Consumer ends according to this Section 10.1(b): (i). The Subscription Costs that have been pre-paid will certainly be maintained and the OHQ Offerings available to Client till the last day of the Final Paid Service Term (based on reinstatement costs under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Debt will be retained by OHQ for future use by Customer if Client chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).
(b) Adhering to termination of any OHQ Service, OHQ will not be liable whatsoever for answering phone calls, taking or providing messages, or executing any kind of other tasks in connection with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might end Consumer's Account and Consumer's access to the Account.
(e) Adhering to discontinuation of any type of OHQ Solutions, OHQ will certainly have no obligation to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Services, OHQ may call for that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Info accumulated by OHQ from Client and its callers might be used, divulged and shared by OHQ based on OHQ's personal privacy plan as available on the OHQ Site ("") and as may be changed from time to time.
The Controller thus selects the Processor relative to handling tasks carried out during the stipulation of receptionist services. OHQ and Consumer acknowledge and concur that the Cpu undergoes the following obligations: The Processor will abide by the pertinent Information Protection Regulations and should: (a) only act on the written instructions of the Controller and make certain those acting under their authority do the same; (b) make certain that individuals refining the data go through a responsibility of confidence; (c) use its finest endeavours to protect and shield all individual data from unauthorised or unlawful processing, including (but not restricted to) accidental loss, destruction or damages; (d) make certain that all handling meets the demands of the GDPR and associated Data Defense Laws; (e) make certain that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior authorization of the Controller; educate the Controller of any kind of intended changes worrying Sub-Processors; they implement a composed contract including the very same data security commitments as set out in these Terms; recognize that any type of failure for the Sub-processor to adhere to the Information Security Regulation, the Cpu remains totally reliant the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in providing subject gain access to and permitting data based on exercise their rights under the Information Protection Laws.
The Controller will lug out appropriate and suitable onboarding and due persistance checks for all Cpus, with a full evaluation of the mandatory Data Security Legislation demands. The Controller shall confirm that the Cpu has appropriate and documented procedures for information violations, information retention and data transfers in position. The Controller shall get evidence from the Cpu as to the: (a) verification and reliability of the employees made use of by the Processor; (b) any kind of certifications, certifications and plans as described in the onboarding procedure; (c) technological and functional actions made use of in securing the Personal Data; and (d) treatments in position for enabling data based on exercise their rights, including (but not restricted to), subject accessibility demands, erasure & correction procedures and restriction of processing measures.
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